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These terms and conditions form the basis on which you can visit us and our website.  Please read them carefully as they contain important information.

General terms and conditions

This site is owned and operated by Mildenhall Social Club of Recreation Way, Mildenhall, Suffolk IP28 7HG. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at or 01638 712143.

Note: For the avoidance of doubt “goods” means merchandise and “services” means hiring a room in the venue or submitting an application to become a member of the Mildenhall Social Club.

1. The contract between us

We must receive payment of the whole of the price for the goods/services that you order before your order can be accepted. Payment of the price for the goods/services represents an offer on your part to purchase the goods/services, which will be accepted by us only when the goods are dispatched/services confirmed. Only at this point is a legally binding contract created between us.

2. Acknowledgement of your order

To enable us to process your order, you will need to provide us with your e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a contract between us.

3. Ownership of rights

All rights, including copyright, in this website are owned by or licensed to Mildenhall Social Club. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

4. Accuracy of content

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been described accurately. However, orders will only be processed if there are no material errors in the description of the goods/services or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.

5. Damage to your computer

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

6. Availability of goods

All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.  If you have ordered a service, we will contact you via email to confirm acceptance or to suggest alternative dates.

7. Terms and conditions of venue hire

    • A 50% deposit is required at the time of booking.  The balance will be due not less than eighteen days    

prior to the event.

    • An additional £50.00 refundable deposit will also be required on payment of the balance.  This is required

to indemnify the Club against any loss of, or damage to, Club property.  This refundable deposit, or any balance thereof, will be returned to the hirer no more than seven days after the event.  The Club reserves the right to invoice the hirer in respect of any damage or loss with a value greater than £50.

    • NO ALCOHOL may be brought onto Club premises.  Only alcohol purchased from the Club may be


    • Wines and Champagne may be purchased from the Club.  Please contact the Club Steward to discuss

your requirements as only limited stocks are kept on the premises.  We do not operate a “sale or return”


    • All fire doors must remain closed throughout the function.  There will be no entry or exit through these

doors except in an emergency.

    • If a bar is required between the hours of 15.00 and 18.00 Monday – Thursday an additional surcharge to

cover staff costs will apply.  In addition we will require a further deposit of £50 as a guarantee of bar takings of £100 or more.

    • Guests attending events in the function room (other than Club members) may only have access to the

function room and to the adjacent designated smoking area.  The private Members’ Bar is out of bounds to all visitors

    • Children are permitted to attend private functions but are required to remain in the function room and

must be supervised by an adult at all times.

    • If outside caterers or other suppliers have been hired (e.g. disco), they may be required to show proof of

appropriate hygiene certificates, public liability insurance and P.A.T. certificates for any electrical items brought onto the premises.  The Club may refuse entry to caterers or other service providers who are not otherwise permitted onto the premises.

    • Please note that all tables and chairs must be returned to their original positions at the end of each


8. Terms and Conditions for Membership

8.1 Your membership will be due for renewal on the 1st January each year, regardless as to when you joined.  Members joining on or after 1st October will only be required to pay 50% of the appropriate joining fee and then the full fee on the following 1st January.

8.2 The last day for payment of renewals is 31st January.

8.3 Some additional charges may apply from time to time for live entertainment and for the use of sports equipment.

8.4   Existing “Gold” Members will continue to pay £5 per year.  Membership fees are payable in full at the time of the application and are then renewed on 1st January each year.

8.5 In the event that your application for membership is declined, your fee will be returned in full.

8.6 Junior members may visit the club unaccompanied but children under 16 must be accompanied by an adult.

8.7 A further one off charge of £5 is payable for a door entry fob.

9. Ordering errors

You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.

10. Price

The prices payable for goods/services that you order are as set out on our website. All prices are correct at the time of entering information.

Where it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, and offer to sell you the goods of the specification and description at the price stated in the email and will state in the email the period for which the offer or the price remains valid.

11. Payment terms

We will take payment upon receipt of your order/services from your credit or debit card. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods/services from you, then we can refuse to process your order and/or suspend any further orders to you. This does not affect any other rights we may have.

12. Delivery charges

There are no delivery charges.  All goods purchased are to be collected from Mildenhall Social Club.

13. Risk and ownership

Risk of damage to or loss of the goods passes to you at the time of delivery to you. You will only own the goods once they have been successfully collected.

14. Cancellation rights

14.1 Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134 you have the legal right to cancel your order up to 14 calendar  days after the day on which you receive your goods (with the exception of any made to order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.

14.2 Should you wish to cancel your order, you will need to notify us.

14.3 You cannot cancel your contract if the goods you have ordered are bespoke (i.e. made to order).

14.4 If you have received the goods before you cancel your contract then you must send or give the goods back to us at our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods you will not need to come and collect them.

14.5 Once you have notified us that you are cancelling your contract, and we have either received the goods back or, if earlier, received evidence that you have sent the goods back, we will refund any sum debited by us from your credit or debit card within 14 calendar days.

14.6 We may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using or wearing the goods prior to cancellation)

15. Cancellation by us

15.1 We reserve the right not to process your order if:

15.1.1 We have insufficient stock to deliver the goods you have ordered;

15.1.2 One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

15.2 If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 14 days.

16. If there is a problem with the goods/services

16.1 If you have any questions or complaints about the goods/services please contact us.  You can do so at Mildenhall Social Club of Recreation Way, Mildenhall, Suffolk IP28 7HG or emailing or calling 01638 712143.

16.2 We are under a legal duty to supply goods that are in conformity with this contract and in accordance with the Consumer Rights Act 2015 (the Act).

16.3 If you wish to exercise your legal rights to reject goods which do not conform with the Act you must either return them in person, post them back to us.    We will pay the cost of collection.

17. Liability

17.1 Unless agreed otherwise, if you do not receive goods ordered by you within 14 days of the date on which you ordered them and decide to cancel the order, we will provide you with a full refund.

17.2 We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions.  We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.

17.3 Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.

17.4 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.   You have certain rights as a consumer including legal rights (e.g. under the Act) relating to faulty and/or misdescribed goods.

18. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Mildenhall Social Club of Recreation Way, Mildenhall, Suffolk IP28 7HG and all notices from us to you will be displayed on our website from time to time.

19. Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

20. Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

21. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

22. Privacy

You acknowledge and agree to be bound by the terms of our privacy policy.

23. Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.


We, Mildenhall Social Club are committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with.  The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Data Protection Act 1998 (‘the Act’)

We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.

Use and collection of personal information

We do not store credit card details nor do we share customer details with any 3rd parties.

In general you can visit our website without telling us who you are and without revealing any information about yourself.  If, however, you use our site you will need to register and you will be asked to provide certain information such as your contact details.  We will store this data and hold it on computer or otherwise.

We may use information that you provide:

  • To register you with our website and to administer it.
  • For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.

If you do not want us to use data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.   

We may disclose your personal information to third parties:

  • In the event we sell or buy any business or assets, in which case we might disclose your personal data to the prospective buyer or seller.
  • If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation.


We collect information directly from you in a number of ways.  One way is through our use of ‘cookies’.  Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website.  They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site.  Cookies are small text files that are placed on your computer’s hard drive by websites that you visit.  They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you.  This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.

Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.

Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.

The rules about cookies on websites have recently changed.  If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser.  You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer.  You can also delete any cookies that are already stored on your computer’s hard drive.  However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work.  This is because some of the cookies we use are essential for parts of our website to operate.  Likewise, you may not be able to use some products and services on other websites without cookies.

To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit

If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.  Alternatively, you may opt out of receiving information from us by e-mail, telephone or post.


We endeavour to take all reasonable steps to protect your personal information.  However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

Your rights

You have the right to ask us not to process your personal data for marketing purposes.  We will aim to inform you before collecting your data if we intend to use your data for such purposes or we intend to disclose your information to any third party for such purpose.  You can exercise your right to prevent this happening by checking certain boxes on the forms we use to collect your data.